Fabric shades & curtains
Gently remove loose dust using the care method supplied with your product. Check with our team before wet cleaning, steam cleaning or applying a detergent; fabrics and coatings differ.
AFTER YOUR INSTALLATION
A little care.
A lasting finish.
Start with the instructions for your specific fabric, motor and hardware. Our team can help identify the product and the right next step.
EVERYDAY CARE
Keep it simple.
Check before cleaning.
Shutters & frames
Use the product care instructions for the material and finish. Support panels when operating them, and keep tracks and moving parts clear of debris.
Motors & controls
Keep the motor and controls dry. Check the remote battery and the recommended charging or power connection first. Do not dismantle a motor or change its travel limits without guidance.
WE CAN HELP
Tell us what you see.
My shade is not moving normally. What should I send?
Please send the product type, a photo of the installation, a short description of the issue and an order reference if available. Stop operating a system that is jammed or damaged.
Can I find the manual for my motor?
Share a photo of the remote and any accessible model label. We can help identify the correct instructions. Motor settings depend on the model and control protocol.
Do you offer repairs or replacement parts?
Contact us with the product details so we can check available support, parts and service options. We confirm suitability and any charges before work is arranged.